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SunairA V I A T I O N L T D

 

 

refer to our website for our full terms and conditions

 

terms and conditions issue 58 wef Mon 06 MAY 2019

  1. The Carrier does not guarantee passage. Scheduling may be altered at short notice to suit operational requirements. Should the Carrier cancel a flight, the Carrier shall refund the passenger their airfare in full forthwith. The Carrier does not accept liability for any costs or inconvenience incurred by a passenger as a result of a cancelled flight or altered schedule.

  1. Confirmation of a reservation requires payment of the airfare to the Carrier or the Carrier’s agent. Payment of a fare using a credit or debit card will incur a $5 fee pp per flight.

  1. Passengers must report at the Carrier’s checkin facility not less than 15 minutes prior to the scheduled departure time.

  1. Cancellation of air travel on full fares incurs a $50 fee per flight, unless within 24 hours of departure time then they shall forfeit the airfare. Alteration of air travel on full fares incurs a $30 fee per flight on flight. 

  1. Thrifty fares maybe available one business day prior to travel and subject to availability, are not transferable or refundable.

  1. Direct Flights may at times go via another nearby region on route causing a 15-30 minute delay.

  1. Baggage weight is restricted to 15kg per passenger. Excess baggage weight - $5/kg payable at checkin. Unaccompanied freight - $5/kg (min $50). The Carrier accepts liability for damaged or lost baggage or items of freight upto a maximum of $500 per bag or consignment. Carriage of baggage is at the discretion of the company and its employees.

  1. An infant (0 – up to 2 years) may travel free of charge on a caregiver’s knee, not on an allocated seat. However, the infant’s weight shall contribute toward the 15kg caregiver’s baggage allowance. A child (2 – 11 years incl) is eligible for a child’s fare of $120 one-way provided they are accompanied by a fare paying adult.

  1. The carriage of dangerous goods is strictly prohibited, including firearms, explosives, compressed gases, corrosive materials, flammable liquids, poisons and radioactive material. Animals must be caged.

  2. If a passenger is over the weight of 100kgs they must specify when booking, there may be additional charges if 2 seats are required.

  3. Any credits offered by Sunair have a 6 month expiration date from Date of Issue.

 

PRIVACY POLICY

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