Terms & Conditions
SunairA V I A T I O N L T D
refer to our website for our full terms and conditions
terms and conditions issue 58 wef Mon 06 MAY 2019
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The Carrier does not guarantee passage. Scheduling may be altered at short notice to suit operational requirements. Should the Carrier cancel a flight, the Carrier shall refund the passenger their airfare in full forthwith. The Carrier does not accept liability for any costs or inconvenience incurred by a passenger as a result of a cancelled flight or altered schedule.
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Confirmation of a reservation requires payment of the airfare to the Carrier or the Carrier’s agent. Payment of a fare using a credit or debit card will incur a $5 fee pp per flight.
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Passengers must report at the Carrier’s checkin facility not less than 15 minutes prior to the scheduled departure time.
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Cancellation of air travel on full fares incurs a $50 fee per flight, unless within 24 hours of departure time then they shall forfeit the airfare. Alteration of air travel on full fares incurs a $30 fee per flight on flight.
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Thrifty fares maybe available one business day prior to travel and subject to availability, are not transferable or refundable.
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Direct Flights may at times go via another nearby region on route causing a 15-30 minute delay.
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Baggage weight is restricted to 15kg per passenger. Excess baggage weight - $5/kg payable at checkin. Unaccompanied freight - $5/kg (min $50). The Carrier accepts liability for damaged or lost baggage or items of freight upto a maximum of $500 per bag or consignment. Carriage of baggage is at the discretion of the company and its employees.
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An infant (0 – up to 2 years) may travel free of charge on a caregiver’s knee, not on an allocated seat. However, the infant’s weight shall contribute toward the 15kg caregiver’s baggage allowance. A child (2 – 11 years incl) is eligible for a child’s fare of $120 one-way provided they are accompanied by a fare paying adult.
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The carriage of dangerous goods is strictly prohibited, including firearms, explosives, compressed gases, corrosive materials, flammable liquids, poisons and radioactive material. Animals must be caged.
- If a passenger is over the weight of 100kgs they must specify when booking, there may be additional charges if 2 seats are required.
- Any credits offered by Sunair have a 6 month expiration date from Date of Issue.
PRIVACY POLICY